Marketing automation
Stop losing customers to the gap between enquiry and reply.
Most businesses don't lose leads because their marketing failed. They lose them because someone filled in a form on Friday afternoon and heard nothing until Tuesday. Automation closes that gap while you're doing the actual work.
Get StartedWhat we automate
The repetitive marketing tasks that quietly eat your week.
Lead capture
Forms, quote requests and booking enquiries collected in one place instead of scattered across inboxes.
Instant lead follow-up
An immediate, personal-sounding reply that confirms you got it and tells them what happens next.
Email campaigns
Scheduled sequences for new enquiries, seasonal offers or past customers — written once, sent on time.
Appointment reminders
Automatic reminders before a booking, which is usually the cheapest way to cut no-shows.
Customer follow-ups
A check-in after the job is done, so the relationship doesn't end at the invoice.
Lead nurturing
Gentle, spaced-out contact for people who aren't ready yet but will be in three months.
Form-to-email workflows
Enquiries routed to the right person, tagged by service, with everything you need to reply in one message.
Marketing notifications
Alerts to your phone or team chat the moment a high-value enquiry arrives.
Review requests
A well-timed ask after a good experience — the single most reliable source of new reviews.
Why it matters
What automation buys you.
- Time back: the messages you send over and over now send themselves.
- Speed: enquiries get a reply in minutes, including evenings and weekends.
- Fewer dropped leads: nothing sits unanswered because everyone assumed someone else had it.
- Consistency: every customer gets the same standard of follow-up, not whatever you had capacity for that day.
- More reviews and repeat work, because the asks actually happen.
- A record of every enquiry, so you can see where your best customers come from.
Automation supports the relationship — it doesn't replace it.
The goal isn't to put a robot between you and your customers. It's to handle the predictable parts — the acknowledgement, the reminder, the nudge — so that when you do speak to someone, you have the time and context to do it properly. We write the messages to sound like you, and we make sure a real person picks up wherever it matters.
Common setups
What this looks like for a real business.
Enquiry to booked call
Form submitted → instant confirmation email → alert to your phone → reminder to you after 24 hours if it's still unanswered.
Quote follow-up
Quote sent → polite check-in after three days → a final, low-pressure message a week later → tagged as cold if nothing comes back.
After the job
Work completed → thank-you message → review request two days later → seasonal check-in six months on.
Automation
How long does a new enquiry wait for a reply right now?
If the honest answer is 'depends on the day', that's the first thing worth fixing. Tell us how enquiries reach you and we'll map out what to automate first.